Logitech Slim Folio PRO iPad Pro 11-inch Keyboard case with Integrated Backlit Bluetooth Keyboard (only for iPad Pro 11-inch) PRODUCT CONDITION: USE USED. Item is lightly used in original packaging. Packaging may show wear or be damaged. Item powers on but has not been further tested. ITEM DETAILS: Please examine the photos and description carefully before purchasing. Message us if you have any additional questions prior to purchasing. Every item is inspected prior to listing and again prior to shipment. Occasionally “open box” electronics may need to be factory reset. Please reference the manufacturer’s website for instructions. If you have any concerns or issues using your item, please message us through eBay and we will be happy to help. CUSTOMER SATISFACTION: Your satisfaction is our goal! We pride ourselves in being a Top Rated eBay seller. We do our best to describe all the items correctly and completely, but if you find you are unsatisfied with your purchase, please let us know. Positive feedback is very important; we want you to be happy with your purchase! If you have a question or concern about your item, please contact us before leaving feedback, and we'll do what we can to make it right. Thanks for the business! RETURNS: Returns must be made within 30 days of delivery in the same condition as received: New With Tags (NWT) items must be unworn, unwashed, and have the original tags attached; New Without Tags (NWOT) items must be unworn and unwashed. General merchandise must be returned in the same condition which it was listed/received. Seller provides a full refund and pays for shipping on items that are returned in the same condition they were received except for returns of clothing that “doesn't fit”. Buyer pays for return shipping of items that did not fit. SHIPPING: If you are purchasing more than one item, please message us to request combined shipping. You will receive a partial refund for unused shipping costs once your item has been shipped. Please note that your location is the biggest factor in whether or not you will be able to receive a shipping refund. If our actual shipping cost exceeds the total shipping funds paid, we won’t be able to offer a refund. We do not combine shipping or provide shipping refunds on items purchased via “best offer”. We ship all our paid orders within 24 business hours (orders placed on a Friday may not ship until Monday). Please allow 2-14 business days for domestic shipping; international shipping orders may take several weeks. Please note that many shipments are currently being delayed due to external factors; this is an issue with the shipping carriers and is out of our control. Thanks for your patience and understanding! INTERNATIONAL BUYERS: We currently only accept international (Non-US) buyers who use eBay's Global Shipping Program. If you are an international buyer outside of the USA, your order will be cancelled unless you purchase through the Global Shipping Program. We apologize for this inconvenience.