ZAGG Folio Case, Hinged with Backlit Bluetooth Keyboard for iPad Mini 4 - Black Comes with 30 Days returns Warranty from Amazing Wireless FREE & FAST SHIPPING.PLEASE CONTACT US IN CASE OF ANY ISSUES OR BEFORE LEAVING A NEGATIVE FEEDBACK. OUR TEAM OF CUSTOMER SERVICE WOULD GET THE SITUATION RESOLVED FOR YOU AS SOON AS POSSIBLE.We would like to thank you for your Purchase & hope that we meet and exceed the standards that you expect from us. Please do give us your feedback as that would always help us in improving ourselves. Handling Time for Order Processing: 24 Hours in Weekdays. “Not Including Holidays”Shipping: Free Priority 3 – 5 Days. Unless Stated OtherwiseExpress 2 Day Shipping Available: 39.99 $s Per Item Available at Check Out.At the moment we don’t offer International Shipping, Returns: 30 Day after receiving the Product.Payments: Via PayPal.Taxes: Applied to Texas Customers: 8.25%Offers: We respond to offers with 24 Hrs. If the offer is too low our system automatically rejects it.Frequently Asked Questions:RETURNS: Returns are processed within 48 -72 Hours Once the item has been received by us. We would request you to please allow us to get back to you within that time frame.STARTING A RETURN:1. Find the item in My eBay under Purchase History and select Return this item from the More actions drop-down menu.2. Select the reason for the return. Depending on the seller's return policy, we may put you in touch with the seller directly.3. If photos of the item would be helpful for documenting the condition of the item you bought and received, you can upload photos. Both eBay Customer Service and the seller can see them. You can upload as many as 10 photos (PNG, JPEG, BMP, or GIF; max size 5MB). You can add photos until the return process is closed. Uploaded photos can be removed only by contacting Customer Service.4. Depending on the return policy, we'll provide you with a return shipping label and packing slip.5. Pack the item carefully. Include the packing slip, apply the shipping label, and send the item back to the seller. You must return the item within 5 business days of requesting the return. It's a good practice to include tracking information when returning an item. Please Erase All your Personal Data + Samsung / Google / Apple / LG / MACFEE IDS from the Device before sending it out to us. You would need to Hard Reset the Device to make sure all the Data is erased. This would in turn help us to process your return much faster and in an efficient manner. APN Settings: The Device is Unlocked and may ask you for APN Settings for optimum performance for 4G LTE and MMS.The APN Settings can be inquired with your service provider + they can be searched online + you can always message us if there is any difficulty.Sim Card: The Sim card is not included with the sale, you would need to use your existing SIM Card or order one from your carrier.How to Contact Us:Steps to get in contact to Us on the Ebay messaging system 1. Please go to your purchase history and find the order from our side.2. On the right side of the order it will say more actions.3. Once you click that it will say to contact the seller.4. Pick send seller a message. From there please write your message to us!5. Please note that you will get a reply within 24 hours (Monday- Thursday) so please be patient. DisclaimerThe Devices have been bought in bulk and are in flawless cosmetic& working condition. The Devices might have been activated and may not carry manufacturer's warranty unless stated otherwise in details of description. For all issues or inquiries you might have please message us on the messaging system before negative feedback is left as we are here to help! Thank you for your business.